TERMS AND CONDITIONS 

 

The Wild Circle Programmes Terms and Conditions

COVID 19 and Wild Circle Courses and Retreats

  • If you or someone in your close social circle has been ill with Covid 19 within 10 days of the start of a retreat please contact us before the event.

Data Protection Information

The Wild Circle will use your booking information for the course application process and add your email address to our general email list, unless you ticked the opt out box on your booking form. This information will not be disclosed to any other person, or organisations, except directly in connection with the above purposes. If you have a query about our use of your data, please contact us directly.

1. Contract

Your contract for the programme is with The Wild Circle, (hereinafter referred to as “The Wild Circle, or “we” or “us”).

2. Confirmation and Payment

To confirm your booking with The Wild Circle, you are required to complete, sign and return the Booking Registration form to us.

3. Legal Conditions to the Contract

By signing this agreement, you agree to the terms laid out in this document as legally binding. Please sign and return this document to us.

4. Participant Information and Criteria

For each and every individual participant covered by this contract, you must notify The Wild Circle, of the following information before the services are provided:

1. the participant’s name; 2. the participant’s email address; 3. the participant’s date of birth; 4. details of any health conditions, medications or allergies; 5. the name and contact details of next of kin; 6 details of any special dietary needs.

This information must be supplied using a “The Wild Circle Booking Registration Form” which must be signed and dated by each participant. Participants must be eighteen (18) years of age or over to participate in services provided by this contract or provide the signatures by their parents or legal guardian.

5. Changes by You

We will endeavour to meet any alterations to your booking that you request, however these are subject to availability and cannot be guaranteed. Any requests must be made in writing. If changes you request result in additional charges, including administration charges you will be responsible for this extra cost

6. Booking and Cancellation policy

CANCELLATIONS: Please let us know as soon as possible if something comes up and you cannot attend our retreat. We always endeavour to treat cancellations fairly and sympathetically, but as spaces are limited the following applies: 

If you cancel 8 weeks or longer before the retreat or course you will receive a full refund.

If you cancel within 4-8 weeks of the event you will receive a 50% refund of the total booking cost unless we find a replacement for the vacancy created by your cancellation.

 If you cancel WITHIN 30 days of the retreat, no refund will be issued unless we find a replacement for the vacancy created by your cancellation. If we do find a replacement, we will refund everything you've paid minus a £50 admin fee to you within 30 days.

7. Changes by Us

The Wild Circle reserves the right to make changes to the advertised teachers and programme as necessary. If there are major changes which alters the nature of the the course, you will be given a choice of accepting the change or accepting a full refund.

Each Course and Retreat requires a minimum number of participants to run, and while we are are confident there will always be sufficient numbers we decide 6 weeks before each course or retreat is due to start, if we have sufficient numbers.

Course cancellations are rare but if The Wild Circle has to cancel a course, all fees will be refunded unless you choose to accept any substitute we may offer. No liability can be accepted for any consequential losses that may occur.

Where a major change arises from circumstances amounting to a force majeure (please see below), we will endeavour to refund all sums as yet unpaid by us to our suppliers. Your insurance policy, however, must cover the remainder.

8. Risk

Any information provided by The Wild Circle, on such matters as climate, weather, environmental conditions, clothing, baggage, accommodation, food, transport and special equipment is given in good faith but without responsibility on the part of The Wild Circle . It is a fundamental condition of this contract that you accept the hazards involved when undertaking outdoor activities.

Participants undertaking outdoor activities as part of this agreement must have a level of fitness commensurate with the services specified, and you are responsible for bringing the appropriate equipment, details of which will be sent to you in advance. It is your responsibility to read the information regarding the event including the Welcome Pack. If you would like to see our updated Safety and Risk policy please ask us by email.

If, in the opinion of The Wild Circle, guide or staff member, the health, fitness, psychological condition, behaviour or equipment of a participant may compromise the safe provision of the outdoor activities specified as part of this contract, or in the event that that participant’s behaviour is considered unacceptably disruptive to the prejudice of other members of the group, we reserve the right to cancel or terminate your contract. In these circumstances you will not be entitled to a refund or compensation.

9. Insurance

To undertake outdoor activities as part of this agreement it is the responsibility of each participant to be covered by adequate insurance for the duration and type of activity undertaken. The insurance must include cover for wild camping, cancellation and curtailment, medical and emergency expenses (including evacuation by helicopter), personal accident, injury and death. In the event of emergency medical rescue and/or evacuation during a programme, by whatever means, the responsibility of such costs will be borne by the client. It is therefore essential that adequate cover is in place.

10. Disclaimer

It is necessary to take as much care and attention as possible regarding wellbeing and safety. The Wild Circle, requires each attendee to be completely responsible for your health and safety. When out alone in nature The Wild Circle, cannot accept legal responsibility for any participants health and wellbeing. By signing and agreeing to this contract you agree to take full responsibility for your health and wellbeing while on a solo retreat.

11. Medical Conditions

If a participant suffers from a medical condition that may affect their, or other people’s, safety or enjoyment of an outdoor activity, you must advise The Wild Circle, at the time of booking. If a participant leaves any part of a programme, undertakes independent activities during the programme, or acts contrary to the safety advice and instruction given by the programme leader, we are not responsible or liable for their actions or their safety. Participants may also be asked to leave the activity if their actions compromise their own safety, or that of other members of the group or the programme leader.

Any participant under the influence or recent influence of alcohol or any form of narcotic substance, legal or otherwise, may be dismissed from the group at the discretion of the programme leader.

12. Complaints

If you have a complaint about the provision of the services provided by The Wild Circle, you should make it known to the a staff member at the earliest opportunity, thereby giving us the opportunity to put things right for you immediately. If the matter cannot be resolved to your satisfaction, please contact The Wild Circle, within 28 days of the end date of your contract and we shall endeavour to provide a prompt resolution.

13. Force Majeure

The Wild Circle will accept liability for the negligence of its employees causing direct physical injury to participants only to the extent that it is obliged under English law. We cannot be held responsible for any mishap to participants or a participant’s property, and in particular for the consequences of flight cancellations, vehicle accidents, strikes, natural disasters, sickness, Government, local authority or customs or police intervention or other such happenings amounting to force majeure.

14. Liability

The Wild Circle and its employees are covered by UK public indemnity insurance for transformational retreats including instruction in meditation, chi gong and tai chi for up to a maximum of £1,000,000 in any one claim. By signing this agreement you acknowledge that The Wild Circle has taken all reasonable steps to safeguard its liability in this respect. The Wild Circle shall not be liable for any damages caused by the total or partial failure to supply these services if such failure is:

a. attributable to anyone other than The Wild Circle leader(s); b. unforeseeable or unavoidable and attributed to a third party unconnected to The Wild Circle ; c. result of unusual or unforeseeable circumstances, reasonably beyond the control of The Wild Circle ; d. a result of an event which The Wild Circle or any of its agents, even with all due care, could not foresee.

15. Data Protection

We will provide your personal information, as well as personal information you provide in relation to others in your party, to our staff.

16. Website Accuracy

All information given in our promotional materials are, to The Wild Circle knowledge, correct at the time of publication.

Before you enter into a contract with us, we reserve the right to make changes to the information provided.

17. Photography, Film and Audio

We sometimes take photography film or audio as a way or recording our programmes. the material is only used by The Wild Circle and not passed on to a third party. If you have any queries about the use of this material please contact us.

18. Governing Law

This contract shall be governed by English law and shall be subject to the non-exclusive jurisdiction of the English courts.

I, the undersigned, have read and understood this agreement between myself and The Wild Circle Retreat.

Name: ________________________________________________

Signed: _______________________________________________

Date: _________________________________________________